PLEASE NOTE - if your data automatically synchronises with us (e.g. through GroupCall) you will never need to add or edit a learner manually. If one of your learners is not appearing, please check that all data (e.g. UPN, Registration Group, Year Group) is complete and correct in your MIS before contacting us.
If your data is sent to us and uploaded manually, you may need to update the details of a learner’s name, class or registration group, or move the learner from one class/class period to another. Making sure the learner is in the correct class is especially important as this will make sure they are receiving the correct tasks assigned.
To edit a learner, you need to be logged in to either a Teacher or Admin account.
Click on Learners off the top navigation bar.
A list of learners will be displayed.
Locate the correct learner by scrolling down the list or using the filters located on the left side of the screen. Click Search.
Once you have found the learner, click the pencil icon (that corresponds with the learner record) located in the Edit Learner column.
The Edit Learner wizard will open to guide you through each of the screens. Edit the necessary information on screen 1 of 5. Click Next> to proceed to screen 2 of 5.
Note: You won’t be able to proceed to the next screen unless you tick the Privacy Policy checkbox.
On screen 2 of 5, tick any of the disadvantaged groups the learner should be a part of. If unsure, leave the check-boxes blank. Otherwise, edit the necessary information on screen 2 of 5. Click Next> to proceed to screen 3 of 5.
On screen 3 of 5, add/remove/modify the classes the learner is assigned to.
To add a class - find the class listed in the box on the left side of the screen. Click on the class to highlight the option, then click Add. The class should now appear in the box on the right side of the screen.
To remove a class - find the class listed in the box on the right side of the screen. Click on the class to highlight the option, then click Remove. The class should now disappear from the box on the right side of the screen.
Click Next> to proceed to screen 4 of 5.
On screen 4 of 5, add/remove/modify the intervention groups the learner is assigned to.
To add an intervention group - find the group listed in the box on the left side of the screen. Click on the group to highlight the option, then click Add. The group should now appear in the box on the right side of the screen.
To remove an intervention group - find the group listed in the box on the right side of the screen. Click on the group to highlight the option, then click Remove. The group should now disappear from the box on the right side of the screen.
Click Finish to proceed to screen 5 of 5.
A confirmation page will appear on screen 5, confirming the learner has been modified along with all details.
Click Close. This will take you back to the Learners screen.
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