1. Once logged in to SAM, click the 'Learners' tab.
2. Search for the relevant student using the navigation bar on the left
3. Tick the box next to the student’s name and then select 'Reset Passwords'. Multiple students' passwords can be changed at the same time.
4. Select 'Yes- Reset Password(s)'
5. A confirmation message will appear and the password will default immediately to the student’s User ID (six-digit DOB and initials). This process is completed instantaneously; there is no delay.