If you are experiencing issues trying to sign in to your SAM Learning learner account, read the information below first. (If you still can't log in then click here for further log-in support.)
Centre ID - this usually made up of the first part of your school post code, followed by school initials.
To find out your Centre ID ask teacher or use the Can't log in? feature found on the log-in page. (To use this feature, you must know your school’s postcode.)
User ID - unique to you in your school - and will never change throughout your school years.
Your user ID consists of your six-digit DOB followed by your initials.
For example, if a learner named Stephanie Large was born on 1st February 2008, her user ID would be 010208SL.
Password - at the start, your password is the same as your User ID, so try that first.
If that does not work, use the Can't log in? feature found on the log-in portal - you can try resetting your password by answering your secret question.
If you have not set up a secret question, you will need to ask your teacher to reset your password.