Setting up learner accounts - upload learner data

N.B. If your school synchronises with us via Groupcall, you never need to upload or edit your learner data.

To upload learner data in bulk (i.e. the file must contain ALL of your learners) via file upload, you will need to be logged in to your administrator account only.

Click Learners off the top navigation bar.

This takes you to a page that lists all your learners currently registered within the school. Please note that this may be last year’s learner data and does not confirm that current data has been uploaded.

Click Import Learners found at the top of the Learners screen.

Complete all fields of the Upload Learners form.

Read and agree to the Privacy Statement by clicking the check-box. 

Click Choose File to target your saved learner data file.

Attach your learner data file (select .CSV or .TXT file), then click Upload File.

You will receive a message automatically via email, confirming the upload.

Please allow up to 48 hours (excluding weekends) before your learners log into the site.

GDPR Compliance Notification

We store learner data on a secure Amazon Web Server, based in the Republic of Ireland. We hold over 600,000 Learner Records and have never had a reported abuse or breach. The server uses encryption technology and firewalls to protect it from unauthorised access. Only authorised IPs can access the servers. Keys and passwords are kept in an unreadable, closed format. Learner data may also be stored within G Suite. All SAM Learning staff must pass a DBS check which is renewed each year. For details of this, please contact our Data Protection Office (DPO) by emailing DPO@samlearning.com