How to reset a Learner's password
- Click on the Learners tab
- Find the Learner whose password you want to reset
- Click on the little square to the left of their name
- Scroll to the bottom of the page and click reset password(s)
The password is instantly reset to their User ID which is their date of birth followed by two initials: first name then last name. Example: 010804DJ is the User ID for David Jones born 1st August 2004.